Privacy Policy

Kyniqo ("Kyniqo", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase our products, use our services, or interact with us.

1. Information We Collect

We may collect the following types of information:

Information You Provide

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information
  • Account information
  • Customer support communications

Automatically Collected Information
When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Website interaction data
  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order updates and important notifications
  • Improve our products and services
  • Personalize your experience
  • Prevent fraud and unauthorized transactions
  • Send marketing communications where permitted

3. Device Data and Smart Products

If you use Kyniqo connected devices or applications, we may collect limited technical information necessary to:

  • Maintain device functionality
  • Improve product performance
  • Diagnose technical issues
  • Provide software updates

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website performance
  • Improve user experience
  • Measure advertising effectiveness

You may disable cookies through your browser settings.

5. Data Sharing

We may share information with trusted third-party service providers who help us:

  • Process payments
  • Deliver products
  • Provide analytics services
  • Operate our website

These providers are only authorized to use your information for the services they provide to us.

6. Data Security

We use commercially reasonable security measures to protect your personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing your data
  • Requesting correction
  • Requesting deletion
  • Opting out of marketing communications

To exercise your rights, contact us at:

Email: support@kyniqo.com