Kyniqo provides a limited warranty for products purchased directly from Kyniqo or authorized sellers.
1. Limited Warranty
Kyniqo warrants that eligible products will be free from defects in materials and workmanship under normal consumer use during the warranty period.
Warranty Period:
- Hardware products: One (1) year from delivery date
- Accessories: Ninety (90) days unless otherwise specified
2. Warranty Coverage
If a covered defect occurs, Kyniqo may:
- Repair the product
- Replace the product
- Provide a refund or credit where required
Replacement products may be new or refurbished.
3. Warranty Claim Requirements
To request warranty service, you may need to provide:
- Proof of purchase
- Order number
- Product serial number (if applicable)
- Description of the issue
- Photos or videos showing the problem
4. Warranty Exclusions
This warranty does not cover:
- Accidental damage
- Misuse or improper operation
- Liquid damage
- Unauthorized modifications
- Normal wear and tear
- Cosmetic damage
- Products purchased from unauthorized sellers
5. How to Request Warranty Service
Please contact:
Email: support@kyniqo.com
Our support team will provide further instructions.