We want you to be satisfied with your Kyniqo purchase.
1. Return Period
Products purchased directly from Kyniqo may be returned within:
30 days after delivery
unless otherwise stated.
2. Return Requirements
To qualify for a return:
- Product must be unused or in acceptable condition
- Product must include original packaging
- Proof of purchase is required
3. Non-Returnable Items
Certain items may not be eligible for return, including:
- Used consumable products
- Customized products
- Gift cards
- Products damaged after delivery due to customer misuse
4. Refund Process
Once we receive and inspect your returned product:
- Approved refunds will be processed to the original payment method.
- Processing time depends on your payment provider.
Original shipping fees may be non-refundable unless required by law.
5. Damaged or Incorrect Orders
If you receive:
- A damaged product
- A defective product
- An incorrect item
please contact us within 7 days of delivery.
We will work with you to resolve the issue.
Contact Us
If you have questions regarding our Legal Policies:
Kyniqo Customer Support
Email:
support@kyniqo.com
Website:
www.kyniqo.com